Blue Dual-Tone Structured Tote Bag

Delivery :

 In-stock:Delivery-4-5 Days

Returns

We have a 15-day return policy, you have 15 days after receiving your item to request a return.We will bear the shipping cost and have it picked up from the address where the item was delivered.

Return/exchanges are not eligible for sale items/items purchased on EOSS SALE. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

You can request your exchange or return directly using this link: https://kneetoes.store/apps/return_prime

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. You can also use this link to request an exchange: https://kneetoes.store/apps/return_prime.

Refunds
Refunds are issued only in the form of a gift card once we receive the returned product and confirm that it is in its original condition (unused and undamaged).

If more than 15 business days have passed since we’ve approved your return, please contact us at hello@kneetoes.store